Salesforce Consultant
The work we do everyday matters. From modernizing the grid and ensuring safe, reliable water delivery to creating smarter cities, you can make an impact with Itron.
Itron is seeking a top-tier individual to support and sustain applications on the Salesforce platform and support our CME teams with process automation and improved efficiency. The role will be primarily responsible for administration and Tier 3 support of Salesforce and downstream processes as an administrator and subject matter expert. The ideal candidate will have experience working in a team setting, process improvement, and administration of Salesforce applications and/or the Impartner PRM solution.
Job Requirements
· Subject matter expert for Salesforce and Impartner PRM, used by global partner and marketing teams, to assist in configuration, administration, integration, and support
· Work closely with Sales, Marketing, Legal, and Quote to Cash stakeholders to develop relevant business process automation and workflows
· Collaborate with cross-functional teams on new features and functionality of the platform
· Deliver Salesforce projects, change requests, and enhancements
· Support data cleansing, data enrichment, and data conversion activities
· Work closely with IT integration and development teams
· Prepare and maintain system configuration documentation
· Support other Salesforce related projects as needed when not working on PRM related projects
Required Qualifications:
· BS or equivalent in Computer Science, Management Information Systems or similar degree
· Administration experience with Salesforce
· Experience in working on successful system implementations
· MS Office
Preferred Qualifications:
· Experience or knowledge or Oracle E-Business Suite, and Configure, Price, Quote applications
· Knowledge of Quote to Cash business processes and best practices
· Experience with Apttus/Conga CPQ and CLM solutions
· Experience with Impartner PRM
· Salesforce certification and end-user experience a plus
· Education: Bachelor's degree in related field
Travel: 1 - 10%
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience. Liberty Lake, WA: The base salary is $61,000 - $108,000. This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.
