Technical Consultant Specialist
Greetings from Itron!!
Itron is an American technology company that offers products and services on energy and water resource management. Its headquarters is in Liberty Lake, Washington, United States. Its products and services include technology solutions related to smart grid, smart gas and smart water that measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology; communications systems; software; as well as managed and consulting services. Itron has over 8,000 customers in more than 100 countries.
Position Summary
Responsible for translating the client’s business requirements into specific systems, applications or process designs for very large complex IT solutions and integrating architecture. Acts as an advocate for the client, as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities. Often project-based, sometimes working at customer sites, and typically measured by utilization (i.e., billable hours).
Duties & Responsibilities
- Support onsite and in-house technical solutions for projects.
- Present solutions to customers.
- Communicate both written and verbal of activities with customers and Itron Project Managers to the specified project deadlines.
- Conduct product technical training classes.
- Participate on the beta phase of product development teams.
- Participate and provide feedback to development teams.
- Implement solutions for customers (install, configure, test, train, customize)
Skills
1. Oracle database knowledge
2. SQL and PL/SQL
3. Powershell
4. Professional communication
5. Microsoft Windows Operating System
6. Analytics and Diagnostics skills
Experience & Education
· At Least 5 years relevant work experience
· Experienced with Meter Data Management System is a bonus.
· Has customer support work experience
· Tertiary degree computing course or the related discipline
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
